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Security First Financial, A Division of Primary Residential Mortgage, Inc. Accessibility Statement

Updated: May 2022.

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General
Security First Financial, A Division of Primary Residential Mortgage, Inc. strives to ensure that its services are accessible to people with disabilities. Security First Financial, A Division of Primary Residential Mortgage, Inc. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

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Accessibility on Sff-homeloans.com
Sff-homeloans.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Sff-homeloans.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

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Enabling the Accessibility Menu
The Sff-homeloans.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

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Disclaimer
Security First Financial, A Division of Primary Residential Mortgage, Inc. continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

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In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Sff-homeloans.com with UserWay's <a href="https://urldefense.com/v3/__https://UserWay.org/scanner__;!!MAb6MJQ-Og3i5J4!gKwZHXGVkFUOU5jAWCoJG_ojw2u956_TcYekMfXduEs7ri-qN4AuuRlOTYaHhdor7NYmhjkbDrctm7TOb23q7zbI9WIhF0I$ " title="Free Website Accessibility Scanner">Accessibility Scanner</a> to identify and fix every possible accessibility barrier on our site.


Despite our efforts to make all pages and content on Sff-homeloans.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

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Here For You
If you are experiencing difficulty with any content on Sff-homeloans.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

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Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact Security First Financial, A Division of Primary Residential Mortgage, Inc. Customer Support as follows:

Email: david.lewis@securityff.com
Phone: Phone: +1-303-740-8300

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Cell Phone: (303) 709-9625

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Office Phone: (303) 740-8300

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Email: nbarta@securityff.com

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Accessibility Statement

63 Inverness Dr E, Ste 250, Englewood, CO 80112

Equal Housing Opportunity Lender

Security First Financial is a division of Primary Residential Mortgage, Inc. PRMI NMLS 3094. Branch NMLS ID# 385589. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend. CO – Regulated by the Division of Real Estate, UCCC #987701-016. AZ – Arizona Department of Financial Institutions 0902614. MA – Licensed by the Massachusetts Division of Banks as a Broker and Lender as #MC3094. FL - Florida Office of Financial Regulation MLD646. TX - This office is licensed and examined by the Office of Consumer Credit Commissioner of the State of Texas. UT - Utah Division of Real Estate #5489480. WY - Wyoming Division of Banking 399.

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Your opinion is greatly appreciated, we thank you for visiting this website of Primary Residential Mortgage, Inc. If you have specific questions, comments, concerns, or complaints we invite you to contact us by the email shown here: ConsumerVoice@primeres.com. Emails received during business hours should receive a response within 48 hours, excluding weekends or holidays.

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Primary Residential Mortgage, Inc. is licensed under the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking through one of the means indicated below: In Person or U.S mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294, Telephone No. (877) 276-5554, Fax No: (512)475-1313 Email: consumer.complaints@dob.texas.gov Website: www.dob.texas.gov

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Consumers wishing to file a complaint against a mortgage banker or licensed mortgage banker residential loan originator should complete and send a complaint form to the TX department of savings and mortgage lending, 2601 North Lamar Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery find must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.

 

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